How do I order a yearbook?
CLICK HERE to order now.
How do I purchase a Senior Recognition Ad?
CLICK HERE to create and purchase your Senior Recognition/Tribute ad.
When is the last day to guarantee yearbook purchase availability?
Monday, February 24, 2025
When is the final deadline for Tribute Ads?
Tuesday, October 15, 2024 is the final senior ad deadline.
Is there an early order discount deadline for Senior Tribute Ads?
EARLY ORDER DISCOUNT DEADLINE: Monday, September 9, 2024
THE PRICE OF SENIOR ADS WILL INCREASE ON SEPTEMBER 10, 2024
FINAL DEADLINE: Tuesday, October 15, 2024
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension if I miss the final Senior Tribute Ad deadline?
No.
Why are collage and/or composite designs not acceptable?
Composite and/or collage designs will be rejected due to past issues with content messaging/photos not appropriate for school publication.
Is there a video tutorial for creating a Senior Recognition/Tribute Ad?
Yes, CLICK HERE to watch now.
Should I use a specific web browser to create my Senior Recognition/Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Please order early to receive best pricing and to guarantee desired tribute ad size availability.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the Senior Ad deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
When is the last day to guarantee yearbook purchase availability?
Monday, February 24, 2025
When is the last day to personalize the cover with student name activity icons?
Friday, January 31, 2025
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How can I order my student's portrait?
CLICK HERE to order your portrait package from Magic Moment Photography
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
CLICK HERE to order now.
How do I purchase a Senior Recognition Ad?
CLICK HERE to create and purchase your Senior Recognition/Tribute ad.
When is the last day to guarantee yearbook purchase availability?
Monday, February 24, 2025
When is the final deadline for Tribute Ads?
Tuesday, October 15, 2024 is the final senior ad deadline.
Is there an early order discount deadline for Senior Tribute Ads?
EARLY ORDER DISCOUNT DEADLINE: Monday, September 9, 2024
THE PRICE OF SENIOR ADS WILL INCREASE ON SEPTEMBER 10, 2024
FINAL DEADLINE: Tuesday, October 15, 2024
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension if I miss the final Senior Tribute Ad deadline?
No.
Why are collage and/or composite designs not acceptable?
Composite and/or collage designs will be rejected due to past issues with content messaging/photos not appropriate for school publication.
Is there a video tutorial for creating a Senior Recognition/Tribute Ad?
Yes, CLICK HERE to watch now.
Should I use a specific web browser to create my Senior Recognition/Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
- No PNG files
- No screen shots
- No TIFF files
- No images from social media (They are low resolution)
- No watermarked images
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Please order early to receive best pricing and to guarantee desired tribute ad size availability.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the Senior Ad deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
When is the last day to guarantee yearbook purchase availability?
Monday, February 24, 2025
When is the last day to personalize the cover with student name activity icons?
Friday, January 31, 2025
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How can I order my student's portrait?
CLICK HERE to order your portrait package from Magic Moment Photography
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.